The Rules and Regulations are divided into General and Category for ease of understanding. Both General and Category Rules and Regulations will be referred to as Rules and Regulations. It is important that You make yourself aware of these Rules and Regulations. In addition to these Rules and Regulations, Event/Market Specific Rules that are found under Events and Markets on the Website shall be viewed as part of these Rules and Regulations. The Rules and Regulations are part of the agreement between You and Us. Terms and Conditions shall apply and all definitions from those Terms and Conditions shall apply to these Rules and Regulations. If there are differences between the English original version and the translated version of this text the English version applies.2. Terms and Conditions
Redsonbet has the right to revise and update the Rules and Regulations at any time. The betting client is responsible to keep himself/herself updated of the current valid provisions. With the conclusion of a bet the betting client accepts the validity and applicability of the present betting provisions in the respective valid version.
Redsonbet reserves the right to refuse Personal Account applications, to refuse the acceptance of bets, or to limit the amount of bets; without obligation of providing reason. No person or household will be allowed to have more than one Redsonbet Sportsbook Account. Redsonbet reserves the right to terminate multiple accounts that fall within the Redsonbet family of Sportsbook.
Redsonbet reserves the right to trace double accounts and to terminate them. In this case all relevant data will be transferred to the most active account of the respective client. If a customer is found to have more than one account and have placed identical bets with the two accounts the client will instantly be revoked of his/her client privileges which might result in confiscation of winnings and/or cancellation of all placed bets (even decided ones).
Redsonbet does not accept bets when it is likely that customers act in agreement, or as a syndicate. Placing identical bets from more than one account and from the same IP address might be considered a syndicate even if the personal betting limit has not been reached. Syndicate betting is considered as fraud and may lead to reduction of betting limits, closing of account(s), confiscation of winnings and/or cancellation of all placed bets (even decided ones). Legal action may also be considered.
Redsonbet does not assume liability for transmitted errors of betting data and results. No claim for damages can in any instance be made because of incorrect, delayed, manipulated or abusive transfer of data on the internet or because of other transmission errors of data and results.
Redsonbet has at its absolute discretion the right to correct any palpable errors and to take the necessary steps to provide a fair service for its clients. A palpable error could be any incorrect information published in regard to an event. For example, incorrectly (reversed) setup handicap, wrong team/teams/participants, incorrect deadlines or technical errors etc.
We also reserve the right to correct obvious errors with the input of betting odds and/or the evaluation of betting results even after the event – or to declare affected bets void. It is the client’s responsibility to ensure they place their bets correctly.
It is not allowed to place bets within the same coupon that have a correlation. This kind of bet could be deemed void even after the result of the event is known. The betting client is responsible for the confidentiality of the Personal Account details and access information. Redsonbet is not liable for bets which are concluded by third parties who get to know this information or any other account tampering due to client negligence. It is the responsibility of the betting client to instantly report each amount mistakenly credited to a Player Account. All winnings occurring as a result of such an error are invalid under whatever circumstances they occurred.
The bet is invalid if the actual date or time of the bet or necessary personal data of the betting client are missing due to transmission errors. The bet is paid back. Bets which are accepted after the beginning of a race, a game or an event are also declared invalid. The minimum amount per bet is: Naira 100. The maximum winning per customer is limited to per bet, day, & week.
In case a user places several identical bets (also combinations of single and multiple bets) for which the total winnings exceed the winnings limit per bet then Redsonbet has the right to reduce the bet to comply with the winnings limits. In case of fraud or attempted fraud, especially regarding the placement of bets, the betting client will instantly have his/her client privileges revoked.Bets from bookmakers as well as betting agents are not accepted. Bets on events in which the user is participating in the sport event (e.g. as a participating sportsman, as an owner, trainer or functionary of a participating club) are not permitted. In case this provision is not complied with, Redsonbet is authorized to refuse payment of any winnings, and to cancel the bet or bets even after the bet has been settled. If, for some reason, an Event occurs that is unclear or not covered by the rules and regulations including Event/Market Specific Rules on the Event or Market pages of the Website, Redsonbet reserves the right to decide the outcome of each event on a case- by-case basis. All bets sent to the Manual Review function may be rejected, partially accepted or fully accepted regardless of how the request is made. The Sportsbook reserves the right to determine all betting limits for each individual client and bet. 3. Cash-out
We may, at Our absolute discretion, allow You to take a return on a wager You have made before settlement of the market on which the wager was placed (washout). Cash-out may be available on selected pre-match and Live sports markets via the internet, iPhone and Android website or in store only. Cashout may not be available at all times. Cashout is available for fixed odds wagers only. Cashout is not available for: Wagers placed with free bets or safe bets or Multi wagers, unless each individual leg or event within that multi wager is available for Cashout. System bets.
A predetermined settlement value (Cashout Price) may be offered based upon the selections, prizes taken and the current status of the wagering transaction. Cashout may not be available for certain wagers placed on pre-match markets, where the event or match has already commenced (is in-play). For multi wagers, Cashout may not be available if any leg of the wager has been placed on a pre-match market and the event or match relating to such leg has already commenced (is in-play). To Cashout a wager You must select “Confirm Cashout” or “Confirm” (a Cashout Request). You cannot cancel a Cashout Request once it has been confirmed.
We may, at Our absolute discretion, choose to accept or decline a Cashout Request. A Cashout Request may not be accepted for reasons including, but not limited to, a change in odds or the suspension of a market (including any leg of a multi wager).
If a Cashout Request is not accepted for some reason, a message will be shown advising you that the Cashout Request was declined and a new Cashout Price may be offered to you. If you did not make a Cashout Request in relation to the new Cashout Price offered, settlement of the original wager will take place, based on the original instructions and odds when the wager was accepted. Where a Cashout Request has been accepted. Your original wager will come to an end (be Cashed Out).
We will pay You the cashout price the original wager will be deemed to have been settled and We will have no further obligation to You in respect of the original wager. You will not receive any payout, dividend or refund in relation to the Cashed Out wager; andThe occurrence or non-occurrence of the event(s) on which the original wager was placed will not create any additional rights or obligations to or for You. The acceptance of a Cashout Request does not represent a new wager, it is an agreement to end the original wager early.
The Cashout Price is inclusive of Your original stake. The Cashout Price is non-negotiable and will not exceed the value of the original estimated return. You will not be eligible for any Bonuses or any other promotions in relation to wagers that have been successfully Cashed Out. Any wager which is Cashed Out will not be considered a wager for the purposes of meeting any turnover or wagering requirements for Bonuses, rewards, prizes, or any tasks necessary to fulfill a campaign or promotional offering.
In the event that a Cashout Request has been accepted in error (including where a Cashout Price has been incorrectly offered) or an amount has been incorrectly credited to Your Account in connection with a wager that has been Cashed Out, We reserve the right, at Our absolute discretion, to adjust Your Account to the extent necessary to rectify the error or the incorrect credit. Such adjustment may include: settling the Cashout Request for an amount equal to the Cashout Price which would have been available in the absence of such error; or
Reversing the Cashout Request and settling the wager on the original wager instructions; If, as a result of any such adjustment, Your Account goes into debit, We may recover from Your Account, as a debt due, the amount of the deficiency in the account.; We reserve the right to suspend, amend, restrict or cease to offer Cashout at any time, on any market or to any customer, without providing a reason or advance notification, even where Cashout has been advertised to a customer as being available. We are not liable for any losses which may arise in connection with Cashout not being available to a Customer, even in circumstances where Cashout has been advertised as being available for a particular event or at a particular time.
We reserve the right, at Our absolute discretion, to void the original wager which was Cashed Out, refuse to Cashout a wager, or require repayment of any amounts paid by Us in respect of the original wager (including the Cashout Price) where: we reasonably suspect a wager or Cashout Request has been made by any individual or group of people (including, but not limited to relatives, organizations, bookmakers and their employees) acting together either in an attempt to defraud Us; or the original wager or the Cashout Request was made after the relevant event has finished; or where We are otherwise entitled to void the original wager or require repayment under these Rules.
You acknowledge and accept that circumstances within or beyond Our control may prevent, limit or delay the operation of Cashout, and that We will not be liable to any person for any loss incurred or sustained in connection with or as a result of cashout being unavailable or delayed; and/or Any act or omission, deliberate or negligent, by You, any customer or other third party, in connection with Cashout.
We are not liable for any losses which may arise in connection with a Customer’s use of the Cashout feature or a Cashout Request being accepted or declined by Us. Where a Customer has placed a wager on a market that was not available for Cashout at the time the wager was placed by the customer, the customer will not be able to make a Cashout Request in relation to that wager, even if we subsequently make Cashout available on that market.
Scoreboard services and other third-party information streams or provisions are provided for guidance only. We do not accept any liability for any bets cashed out based on information provided by these services.
4. General Rules If nothing else is specifically stated in the Rules and Regulations below or in the Event/Market Specific Rules on the Website, the decision of the official governing body relating to the Event at 12pm (local time on the day of event) shall determine the result. Disqualifications or any other changes to the outcome of the Event after this time are irrelevant for betting purposes if an official result already exists. Redsonbet will attempt to close the events, i.e. settle markets, as soon as possible after event completion, but will not make any guarantees for maximum delays. When the result of a bet determined before the event is complete it will be settled as per Our Rules even if the event is abandoned or the length of the event is shortened for whatever reason.